Userlike (now rebranded as Lime Connect) is a Cologne-based German company providing customer messaging software. Its platform allows businesses to manage website chat, email, WhatsApp and other messaging channels together in one interface. The service highlights its GDPR-compliance and German data hosting, and meets enterprise security standards (ISO 27001). It offers additional features like AI-driven chatbots and automation, video and audio calls, screen sharing, and seamless integrations (e.g. with WhatsApp and Instagram) to streamline customer service.